Cunningham Group Patient Satisfaction Survey- Survey Report List

The CG Patient Satisfaction Survey Reports

INDIVIDUAL ACCOUNT REPORTS
(Also available to ORGANIZATIONAL ACCOUNT enrollees):

1) Number of Surveys Completed Per Month

2) Number of Surveys Completed Per Month vs the Database Average

3) Summary Report

4) Summary Report vs Database Average

5) Those questions with 10% or more patients surveyed who are Highly Dissatisfied or Strongly Disagree

6) Those questions with 10% or more patients surveyed who are Highly Satisfied or Strongly Agree

7) Summary of "I would recommend this doctor/office or hospital to my loved ones"

8) Verbatims from Q26 and Q27

9) View your response rates

10) Demographic Report

ORGANIZATIONAL ACCOUNT REPORTS:

1) Number of Surveys Completed Per Month

2) Those doctors with more than 10% of patients saying they would NOT recommend this doctor/office or hospital to their loved ones (Q24 & Q25).

3) Organizational Summary Report

4) Organizational Summary Report by Specialty

5) Doctors within organization with 10% or more patients surveyed who are Highly Satisfied or Strongly Agree with each question

6) Doctors within organization with 10% or more patients surveyed who are Highly Dissatisfied or Strongly Disagree with each question

7) Demographic Report

8) Physician to Physician Comparisons

9) Physician to Department/Organization Comparisons

10) Department to Department Comparisons